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T2mobile loses thousands of subscribers despite MTN national roaming partnership

Published on by Sentinel Digest Editorial

T2mobile loses thousands of subscribers despite MTN national roaming partnership
T2mobile loses thousands of subscribers despite MTN national roaming partnership

After rebranding from 9mobile and signing a three‑year national roaming deal with MTN in August 2025, T2mobile still saw almost 8,000 customers defect between October 2025 and August 2026, leaving it with the smallest subscriber base among Nigeria's four major operators.

T2mobile, the new brand for former 9mobile, entered a three‑year national roaming agreement with MTN Nigeria on 1 October 2025 in an effort to improve coverage and halt a falling subscriber base, yet NCC data shows the operator lost nearly 8,000 customers between October 2025 and August 2026, leaving it with only about 3.6 million users – the lowest of the four major Nigerian operators.

**Key figures from the regulator**

What prompted the rebrand and roaming deal?

[9mobile](https://en.wikipedia.org/wiki/9mobile) officially changed its name to T2 on 8 August 2025 after Lighthouse Telecommunication Limited acquired a 95.5 % controlling stake. The new brand was paired with a three‑year national roaming agreement with [MTN](https://www.mtn.com.ng) to allow T2mobile customers to use MTN’s infrastructure where the former’s network was weak or absent, offering a cost‑effective way to improve service reliability.

How does the roaming agreement work?

The deal lets T2mobile users make calls, send SMS and access data on MTN’s towers in coverage gaps, while MTN gains access to under‑utilised 900 MHz, 1800 MHz and 2100 MHz spectrum owned by T2mobile, boosting its capacity in densely populated areas.

What did the leadership say?

Obafemi Banigbe, Chief Executive Officer of T2mobile, described the partnership as a “commercial partnership focused on operational efficiency”, emphasizing that it is a model of “co‑opetition” rather than a merger or coalition.

Did other initiatives help?

The operator also signed a multi‑million‑dollar agreement with Huawei to upgrade its network, but later faced a setback when IHS Towers demanded the removal of 2,576 tower sites over unpaid debts.

How is the network performing?

A joint Quality of Experience study by the [Nigerian Communications Commission](https://ncc.gov.ng) and Ookla, covering tests from June 2025 to May 2026, recorded download speeds of 18.9 Mbps in urban areas and 10.1 Mbps in rural zones for T2mobile. Upload speeds lagged at 1 Mbps (urban) and 1.3 Mbps (rural). Latency averaged 77.5 ms, higher than MTN’s 33 ms, Globacom’s 35.5 ms and Airtel’s 36 ms.

What lies ahead?

One year after the roaming arrangement began, T2mobile’s subscriber base remains the smallest in the market, suggesting that network sharing alone may not be enough to revive the brand’s standing.

Topics: #9mobile #MTN #NCC #Nigeria #T2mobile #national roaming #subscriber loss

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