Cashier at Tonia Pharmacy Limited

Cashier at Tonia Pharmacy Limited

Tonia Pharmacy Limited was incorporated in the year 2003 (RC: 497235) to carry on business as a pharmaceutical company.

Since inception, the company has grown to become one of the reputable pharmacies in Nigeria, with several branches located in various parts of the country.

Location: All Branches, Nigeria

Department: Finance / Retail Operations

Reports To: Branch Manager / Superintendent Pharmacist.

Closing Date: 30th April, 2026

Job Summary of the Cashier at Tonia Pharmacy Limited

The Cashier is responsible for handling all financial transactions within the pharmacy and superstore in a timely, accurate, and professional manner.

The role involves receiving payments, issuing receipts, maintaining cash accountability, and ensuring excellent customer service while complying with company policies and regulatory standards.

Key Responsibilities

Transaction Processing:

Receive and process payments (cash, POS, transfers) for goods and services.

Accurately issue receipts and invoices to customers.

Ensure correct pricing, discounts, and promotions are applied.

Balance cash register at the beginning and end of each shift.

Customer Service:

Greet customers warmly and attend to them in a professional manner.

Respond to inquiries regarding products, prices, and store policies.

Handle customer complaints politely and escalate when necessary.

Maintain a friendly and welcoming checkout environment.

Cash Handling & Accountability:

Maintain proper custody of cash and prevent shortages or overages.

Perform daily cash reconciliation and report discrepancies immediately.

Ensure all transactions are properly recorded in the system.

Safeguard POS machines and other financial tools.

Sales Support:

Support sales activities by promoting ongoing offers and products.

Cross-sell and upsell pharmacy and supermarket items where appropriate.

Assist customers in locating products when necessary.

Record Keeping & Reporting:

Maintain accurate transaction records and daily sales reports.

Prepare end-of-day financial summaries.

Assist in stock documentation when required.

Compliance & Controls:

Adhere strictly to company financial policies and procedures.

Ensure compliance with health, safety, and regulatory standards.

Prevent fraud, theft, or misuse of company resources.

Store Operations Support:

Maintain cleanliness and organization of the cashier area.

Assist in stock arrangement and shelf monitoring when required.

Support inventory counts and audits when assigned.

Key Performance Indicators (KPIs)

Accuracy in transactions (zero or minimal errors)

Daily cash balancing compliance

Customer satisfaction ratings

Speed and efficiency of service

Reduction in cash discrepancies

Upselling contribution to sales.

Qualifications & Requirements

Minimum of HND / BSc Degree (additional qualifications are an advantage)

Proven experience as a cashier or in a retail environment (pharmacy experience is an added advantage)

Basic knowledge of accounting principles

Familiarity with POS systems and basic computer skills

Strong numerical and analytical skills.

Skills & Competencies:

Excellent communication and interpersonal skills

High level of integrity and honesty

Attention to detail and accuracy

Ability to work under pressure

Good customer service orientation

Time management and multitasking abilities.

Working Conditions:

Requires standing for long periods

May involve weekend and shift work

Fast-paced retail and healthcare environment.

Additional Requirements:

Professional appearance and conduct

Ability to handle confidential financial information

Team player with a positive attitude.

Method of Application

Interested and qualified candidates should send their CV to: hr@toniapharmacy.com.ng using the Job Position as the subject of the mail.